SERVICES
All In One IT & Management Solutions
About IT Support Basingstoke
Who are we?
IT Support Basingstoke is one of the leading IT Support & Telecoms provider for businesses, delivering a range of carefully selected award-winning solutions as well as a comprehensive range of cloud and cyber security solutions.
We are a business-to-business service provider, giving specialist advice for each service and guaranteeing a professional solution every time.
Why Choose Us?
24/7 Support
We provide round-the-clock IT support and monitoring, ensuring your business stays operational at all times.
Your IT Team
Think of us as an extension of your team—your dedicated IT department, always ready to help.
Solution-Focused Approach
We don’t say "it’s impossible." Instead, we work hard to find practical and effective solutions tailored to your needs.
Supporting SMEs
We understand small businesses because we’re one too. Our services are designed to support and grow with you.
Plain English, No Jargon
We explain IT in simple terms—no confusing tech speak, just clear, straightforward support.
Cyber Security Experts
Our team holds top industry qualifications, ensuring the highest level of cybersecurity protection for your business.
Personalised Service
We tailor our IT solutions to fit your unique business needs, offering customised, high-quality support.
Managed IT Services
What we offer
Our managed IT services offer comprehensive IT support tailored to enhance organisational cybersecurity. We provide various levels of service contracts, each equipped with key security features designed to protect your organisation from cyber threats while ensuring optimal technology performance.
Additionally, our customisable support packages include various forms of technical assistance, ensuring that businesses receive timely help and ongoing IT strategy alignment.
Secure & Reliable Data Backups
Protect your business with secure, automated data backups.
Our flexible solutions, including cloud, on-premises, and hybrid options, ensure quick recovery from cyber threats, system failures, or data loss.
With 24/7 monitoring and a robust disaster recovery plan, we keep your business running smoothly. Get in touch to safeguard your data today.
Our Managed IT Services include:
24/7 Network Monitoring & Management
We provide round-the-clock network monitoring to ensure your systems run smoothly and securely at all times.
Help Desk Support for All Technology Needs
Our dedicated help desk team is always available to assist with any technical issues, ensuring minimal downtime.
Cyber Security & Cyber Essentials Certification
Protect your business with robust cyber security measures and expert guidance for passing Cyber Essentials certification.
Data Backup & Disaster Recovery
Keep your business protected with reliable data backup solutions and disaster recovery plans for quick restoration.
Cloud Services & Virtualisation Solutions
Enhance flexibility and efficiency by leveraging secure cloud solutions tailored to your business needs.
Hardware & Software Procurement
Get the latest technology at the best prices with our expert hardware and software procurement services.
Proactive Maintenance & Monitoring
Prevent IT issues before they arise with our regular system maintenance and proactive monitoring services.
Basingstoke’s Trusted IT Support for SMEs
Dedicated IT Support for SMEs
As an SME ourselves, we understand the challenges of managing IT and tech issues. Let us handle your technology needs so you can focus on growing your business without the stress of IT disruptions.
Reliable IT Support in Basingstoke
We support hundreds of businesses across the UK from our Hampshire offices. Discover why so many companies trust us to manage their IT and technology solutions efficiently.
Fully Managed & All-Inclusive IT Services
Our customisable IT support packages include vendor management, automated updates, and managed cybersecurity—all under one roof. Plus, we offer on-site support at no extra cost, ensuring seamless IT management.
Affordable IT Support for Any Business
Whether you're a sole trader or a growing company, we offer flexible IT support plans that scale with your business. Our services adapt instantly to meet your evolving needs, keeping your IT costs manageable.
We help achieve Cyber Essentials
If your business needs to demonstrate strong cybersecurity measures, passing Cyber Essentials certification is the perfect solution. At Basingstoke IT Support, our certified assessors help businesses in Basingstoke achieve Cyber Essentials certification, ensuring compliance and protection against cyber threats.
Strengthen your security and gain customer trust with our expert guidance. Learn more about Cyber Essentials certification here.
TESTIMONIALS
Trusted IT Support in Basingstoke, Hampshire
I highly recommend Luke and his team for IT support. They are always friendly and quick to resolve any issues and have helped me with everything from installing software to setting up my office network. Luke is very professional and knowledgeable. This is the best IT support company that I have dealt with in Basingstoke.
Kelvin
Google Reviews
"Basingstoke IT support came through in my time of need. Couldn't have started my small streaming community without their knowledge and support, my growing OSRS community and myself are thankful and should I hit any more problems down the road I'll certainly be back."
Tom
Google Reviews
"I cannot recommend Basingstoke IT Support enough. Their team of experts is incredibly knowledgeable and responsive to our needs. They are always available to help us when we need it, and their expertise has been invaluable to us. I would highly recommend Basingstoke IT Support to any business in need of IT support services."
Darcy
Google Reviews
Want to improve your telecoms and IT systems? Get expert tips and insights!
FAQs
Here are some frequently asked questions about our IT support services
Managed IT services provide a proactive approach to managing your IT infrastructure, including regular monitoring and maintenance, whereas traditional IT support is typically reactive, only providing support when something goes wrong.
If you’re experiencing frequent IT issues, or if you’re concerned about the security of your data, then managed IT services may be the right choice for you.
The cost of managed IT services varies depending on the specific services you require and the size of your business. We offer customized pricing plans to meet the needs of your business.
Simply contact us to discuss your IT needs and we’ll work with you to develop a customized solution that meets your specific requirements.
IT security refers to the overall security of your IT infrastructure, including network security, firewall management, and anti-virus protection, whereas cyber security specifically refers to the protection of your business from cyber threats.
If you’re looking to improve your IT infrastructure, or if you’re unsure about how to proceed with a specific IT project, then IT consulting services may be the right choice for you.
IT Security Services
Our IT security services are designed to protect your business from cyber threats and ensure the integrity of your data. Our expert team of IT professionals will work closely with you to develop a comprehensive security strategy that meets your specific needs.
By outsourcing your IT security to us, you can ensure that your business is protected from cyber threats and that your data is secure. Our IT security services are designed to provide you with peace of mind, knowing that your business is protected.
Our IT security services include:
Cyber security and cyber essentials
Implement robust security measures to protect against cyber threats.
Data backup and disaster recovery solutions
Ensure your data is safe and recoverable in case of an emergency.
Network security and firewall management
Secure your network with advanced firewall management.
Anti-virus and malware protection
Keep your systems free from malicious software.
Regular security audits and vulnerability assessments
Identify and address potential security weaknesses.
Compliance with industry regulations and standards
Stay compliant with the latest industry standards and regulations.
Our IT consulting services include:
IT Strategy & Planning
Align your technology with business goals for long-term success.
Cybersecurity & Compliance
Protect your business from cyber threats and stay compliant.
Cloud & Infrastructure Solutions
Scalable IT solutions for growth and flexibility.
Cost Optimisation & Vendor Management
Reduce IT expenses and streamline service management.
Business Continuity & Disaster Recovery
Ensure data security and minimise downtime.
