Local IT and telecoms experts
Basingstoke IT Support is your outsourced IT department. We run managed IT services, cyber security, Microsoft 365 and telecoms for small and mid-sized firms across Basingstoke and Hampshire. Most tech support is done remotely, with on-site visits included.
Accredited IT support, independently certified.
Local team in Basingstoke
Chineham to Tadley
On-site visits included
No call-out charges
Fast response times
Usually within the hour
Cyber Essentials support
Basic and Plus certification
Small business IT support
Basingstoke IT Support is a local managed IT services provider. One fixed monthly plan covers your helpdesk, remote and on-site support, proactive monitoring, backups, security and patching, from Windows to Mac. Hand us all of it, or only the parts your team can't keep up with.
We're an SME ourselves, so we know IT problems are the last thing you need. Whether you run a two-person office in the town centre or a growing team at Basing View or Chineham, you get one team that knows your systems and explains things in plain English.
Learn More about Basingstoke IT Support
Our services
Penetration testing, Cyber Essentials, firewalls, email security and staff training to keep Hampshire businesses protected.
Learn More about Cyber Security about Cyber SecurityManaged IT services in Basingstoke: helpdesk, monitoring, patching and on-site visits for one fixed monthly fee.
Learn More about Managed IT about Managed ITBusiness broadband, leased lines, Wi-Fi, SIM only plans and VoIP phone systems from one team.
Learn More about Telecoms about TelecomsMicrosoft 365, Teams, SharePoint and Copilot, set up, migrated and managed securely.
Learn More about Microsoft about MicrosoftWhy choose us
We support businesses across Basingstoke, Chineham, Old Basing, Hook, Oakley, Tadley and Overton, and further afield in Hampshire. Remote fixes come first, and an engineer visits when a job needs hands on the hardware. We won't tell you something is impossible. We find a suitable solution instead.
Why Choose UsHow it works
We look at your systems, security, costs.
A tailored plan and a monthly fee.
Install monitoring, backups and security.
Remote help and on-site visits.
Frequently asked questions
Fully managed IT support for small and medium businesses: helpdesk and remote support, on-site visits, proactive monitoring, backups, cyber security, Cyber Essentials, Microsoft 365, and telecoms including business broadband, leased lines and VoIP phone systems.
We usually respond within the hour, Monday to Friday, 9am to 5pm. Most tech support issues are fixed remotely, and our monitoring tools open a ticket when they spot a problem, often before your staff notice it. Extended-hours support packages are available on request.
Yes. Our plans are built for SMEs, from one-person businesses to multi-user offices. You pay a fixed monthly fee based on your staff, devices and security needs, and on-site visits are included, so there are no surprise call-out charges.
We're based at Worting House in Basingstoke and support businesses across the town, including Chineham, Old Basing, Hook, Oakley, Tadley and Overton, plus the wider Hampshire area. Engineers visit when a job needs it, and we support remote clients across the UK.
We set up firewalls, endpoint protection, email filtering and patching, train your staff to spot phishing, and can take you through Cyber Essentials or Cyber Essentials Plus and penetration testing.
Outsourced IT support costs less than hiring and training in-house IT staff, and you get a whole team that knows networks, security and Microsoft 365. Proactive monitoring and patching cut downtime, and your plan scales as your business grows.
Can't find what you're looking for? Contact us and our team will be happy to help.
What our clients say
Kelvin
Google review
I highly recommend Luke and his team for IT support. They are always friendly and quick to resolve any issues and have helped me with everything from installing software to setting up my office network. Luke is very professional and knowledgeable. This is the best IT support company that I have dealt with in Basingstoke.
Tom
Google review
Basingstoke IT support came through in my time of need. Couldn't have started my small streaming community without their knowledge and support, my growing OSRS community and myself are thankful and should I hit any more problems down the road I'll certainly be back.
Darcy
Google review
I cannot recommend Basingstoke IT Support enough. Their team of experts is incredibly knowledgeable and responsive to our needs. They are always available to help us when we need it, and their expertise has been invaluable to us. I would highly recommend Basingstoke IT Support to any business in need of IT support services.
Practical advice on cyber security, backups, cloud and phone systems, written for small businesses in Basingstoke and Hampshire.
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Get in touch with Basingstoke IT Support today: Call 01256 247226, email hello@basingstokeitsupport.uk or send us a message.
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