SERVICES
Managed IT Support Designed for SME's
Our IT support services are designed to meet the unique needs of businesses in Basingstoke. As a local business, we understand the specific IT challenges faced by companies in the area and provide personalised services to enhance security and operational efficiency. Our commitment to the community ensures that we deliver tailored solutions that foster a sense of local support and reliability.
As an SME ourselves we understand how difficult it can be to run a business, the last thing you need is to worry about IT and tech problems. That’s why we have designed our IT support services with SME’s in mind.
Tailored Solutions for Your Business
No matter if you’re a 1-man-band or a multi-user company we can tailor our support plans to suit you, and customise them at a moments notice so your services scale as your business does.
We believe every business is unique and therefore requires a customised approach to IT support. Our team works closely with you to understand your business needs and develop a tailored solution that fits your requirements. Our support services include 24/7 network monitoring and management, help desk support, cybersecurity, data backup, and cloud services.
Whether you need assistance with day-to-day IT issues or long-term strategic planning, we are here to help!
Think of us as your internal IT team
We will take responsibility and care of all your IT & technology by providing a complete support package that includes key feature such as:
-
Inclusive remote & on-site support
-
We support all technology from Windows to Mac
-
Round the clock infrastructure monitoring 365 days a year
-
Managed anti-virus & backups
-
Proactive ransomware protection
-
Automated patch and update management
-
Simple to use self-services portal to create and manage tickets
-
Licencing & asset management
Protecting Your Business from Cyber Threats
Our team of IT security experts has years of experience in providing reliable and efficient IT security solutions. We understand the latest cyber threats and develop customised solutions to protect your business. Our IT security services include:
-
Advanced threat protection
-
Anti-virus protection
-
Firewall management
-
Cyber Essentials certification
-
Data backup and disaster recovery services
WHY US
Why Choose Us As Your IT Provider
We could tell you many reasons why you should choose us but here are 3 key ones
Fixed Monthly Price
For one fixed monthly price all your staff & IT infrastructure is fully support and covered under our Service Level Agreement (SLA).
Flexible Pricing
We have a simple and flexible pricing structure that is tailored to your specific needs and requirements.
No Hidden Fees
We’re always transparent about our prices. There are no hidden fees with our IT managed support, so you’ll never have any unpleasant surprises. You only pay for what you need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We actively monitor all your IT infrastructure for any issues, be them minor or critical.
ALERT
If an issue is detected our monitoring tools will create a support ticket in our helpdesk portal.
RESOLVE
Using a combination of automated scripts and remote support, our team will fix the issues.